At Jakkals en Wolfie (www.jakkalsenwolfie.co.za), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By using our website and services, you consent to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information from you when you visit our website or engage with our services:
Personal Identification Information: When you interact with us, we may collect your name, email address, phone number, and other contact information.
Payment Information: For processing payments, we collect your credit card details or other payment information.
Website Usage Information: We may collect details about your visit, such as your IP address, browser type, pages visited, and the time and date of your visit. This information helps us improve our website’s functionality and performance.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide services: To process orders, manage your account, and deliver our web design, social media reel making, and brand identity services.
To improve our website: To monitor website usage and optimize its performance and content.
To communicate with you: To respond to your inquiries, provide customer support, or notify you about changes to our services.
For billing purposes: To process payments for our services.
For legal compliance: To comply with applicable laws and regulations.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We employ a variety of security technologies and procedures to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:
Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, hosting providers) who assist us in operating our website and delivering our services.
Legal Compliance: We may disclose your information if required to do so by law, or in response to legal processes (e.g., subpoenas, court orders).
5. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device when you visit our site. They help us understand your preferences and track website usage.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our website may not function properly without cookies.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights and Choices
You have the following rights concerning your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving marketing communications by following the instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at hello@jakkalsenwolfie.co.za.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of the policy. We recommend that you review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@jakkalsenwolfie.co.za
Phone: 0833687780